Effective Date: August 5, 2025
Last Updated: August 5, 2025

1. Introduction

Welcome to Scan Centre Near Me (“we,” “our,” or “us”), a brand operated by DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED (CIN: U62013UP2023PTC192723). This Privacy Policy explains how DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED, as the data controller, collects, uses, discloses, and safeguards your personal information when you visit our website scancentrenearme.com or use our services through this brand.

We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.

2. Corporate Structure and Brand Operations

Data Controller: DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED is the legal entity responsible for data processing and acts as the data controller for all personal information collected through the Scan Centre Near Me brand.

Brand Operations: Scan Centre Near Me operates as a brand under DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED. All services, communications, and data processing activities are conducted by or on behalf of DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED.

Multi-Brand Operations: DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED may operate multiple brands across various industries. This privacy policy specifically governs data collection and processing through the Scan Centre Near Me brand and website.

3. Information We Collect

3.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Medical scan requirements
• Preferred location/area
• Appointment preferences
• Any additional information provided through our contact forms or during phone calls

3.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our site
• Device information
• Cookies and similar tracking technologies

3.3 Analytics Data

We use Google Analytics and Google Search Console to collect:

• Website usage statistics
• User behavior patterns
• Traffic sources
• Performance metrics

4. How We Use Your Information

We use the collected information for the following purposes:

4.1 Primary Services

• Processing your scan center booking requests
• Matching you with appropriate scan centers
• Facilitating appointment confirmations
• Sending appointment confirmations via WhatsApp and email
• Providing customer support

4.2 Communication

• Responding to your inquiries
• Sending service-related notifications
• Providing updates about your appointments
• Marketing communications (with your consent)

4.3 Website Improvement

• Analyzing website usage and performance
• Improving user experience
• Developing new features and services

4.4 Future Payment Processing

When we implement payment services, we will use your information to:

• Process online payments
• Maintain payment records
• Provide payment-related customer support
• Comply with financial regulations

5. Information Sharing and Disclosure

5.1 Scan Centers

We share your appointment details with relevant scan centers to:

• Confirm appointment availability
• Process your booking requests
• Facilitate service delivery

5.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Analytics services (Google Analytics)
• Communication services (WhatsApp, Email)
• Payment processing (future implementation)

5.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Prevent fraud or illegal activities

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access
• Alteration or destruction
• Unlawful processing
• Accidental loss

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Appointment-related data is typically retained for 3 years after the service is completed, unless legally required to be retained longer.

8. Your Privacy Rights

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience
• Analyze website performance
• Provide personalized content
• Support our analytics tools

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Website notifications
• Email communications
• Updated effective date

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED
Operating Brand: Scan Centre Near Me
Website: scancentrenearme.com
Customer Service Email: cs@scancentrenearme.com
Phone: +91 88513 00697
Address: S.F. – 10 D, Gaur City Centre, Gaur Chowk, Sector 4, Greater Noida West, Uttar Pradesh 203207

Legal Advisor:
Vijay Shukla
Jurisdiction: Prayagraj, Uttar Pradesh, India

For Data Protection & Privacy Inquiries:
Email: hello@digixpro.in
For Service-Related Inquiries:
Email: cs@scancentrenearme.com
Response Time: Within 30 days of receipt

15. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by the laws of India. Any legal proceedings shall be subject to the jurisdiction of courts in Prayagraj, Uttar Pradesh.

16. Compliance

We comply with applicable data protection laws including:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (when enacted)

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Company Registration Details:
DIGIXPRO DIGITAL SOLUTION PRIVATE LIMITED
CIN: U62013UP2023PTC192723
Registered under the Companies Act, 2013

This Privacy Policy demonstrates our commitment to protecting your privacy and maintaining transparency in our data handling practices.